Caroline WANG

Harvard University

Areas of Expertise：

Managerial Decision Making And Leadership

Details：

Consulting and Executive Education Experience with Companies / Organizations:
Professor Wang is Honorary Fellow and Adjunct Professor at the Hong Kong University of Science and Technology. She has also taught EMBA programs at Tsinghua University, National University of Singapore; and executive programs at Peking University.
Professor Wang was Vice President at IBM and its highest ranked female Asian executive globally when she was appointed Adjunct Professor by HKUST in 2003.
Professor Wang has served as Board Director for different industries, including Media, Biomedical, Fashion, Technology, Banking, Insurance, Education, and Manufacturing.

Relevant Teaching Experience with Universities:
Professor Wang has taught MBA, Executive MBA and executive development programs at Ant Group, Bank of China, Bank of China (Hong Kong and Macau), BOC Life, Bausch & Lomb, China CITIC Bank, China Mobile, China Construction Bank (International), CITIC Pacific, Cigna, Companhia de Electricidade de Macau – CEM, S.A., DB Schenker, Deloitte, DRC Bank, General Administration of Press and Publication of PRC, GF Securities, Global Payments Inc., Hong Kong Institute for Public Administration, HKSAR Government, Happy Elements, Huawei Technologies, Lenovo Group, Li Ning, Maersk, Michelin (China), Midea Group, MOL (Asia), New World Development, Ningbo Government, Open Edutainment, Ping An Life, Roche Diagnostics (Shanghai), Schneider Electric, TCL Corporation, TE Connectivity, Huatai Financial Holdings (Hong Kong) Limited, Tencent, WeBank, etc. Her course topics include Managerial Decision Making and Leadership, Leading Change, Business Leadership, and Managerial Communication.
Professor Wang was the valedictorian of her graduating class at National Taiwan University before going to the U.S. for graduate studies. She has a Master of Art degree from University of Wisconsin-Milwaukee in Sociology, and a Master of Science degree from Harvard University in Health Services Administration and Population Sciences.

Industry Experience:
Professor Wang joined IBM in the US and worked in IBM-US for 15 years. She held various management positions in sales, services, and market development. Her market development achievements included the implementation of the first successful government kiosk with on-line transaction for welfare applications using Artificial Intelligence for welfare eligibility determination. She also consulted for various management groups on the framework of quality decision-making.
During her 15 years tenure at IBM Asia Pacific, Professor Wang was based in Tokyo for 7 years and Hong Kong for 8 years. Her executive responsibilities spanned multiple functional areas: Vice President of Marketing, responsible for marketing strategy and plans, market research, brand image, advertising, direct marketing, Internet communication, distribution channel management, and corporate community relations across all countries from Japan to New Zealand in Asia Pacific. She was a member of the IBM Global Marketing Board which is the decision making body of IBM for global marketing matters, and the Chairperson of the Asia Pacific chapter of the IBM Global Women’s Diversity Council which advocates and advises on women’s roles and leadership; Vice President of Business Transformation and Technology responsible for optimizing the US$500M annual budget to continuously improve IBM’s business results through effective and efficient business processes and tools; Vice President of Information Technology in 1999 responsible for IBM's internal Y2K readiness; and General Manager of Healthcare and Pharmaceutical Industries. Professor Wang was Partner for Human Capital Management consulting practice at IBM’s Global Business System when she retired from IBM in 2010.

Research and Publications:
Professor Wang published two books on decision making, Managerial Decision Making and Leadership (Jossey Bass, an imprint of Wiley) in English and《決策思維》in Chinese.